telemedicine

Dear participants, thank you for participating in our survey.

We are conducting this survey to understand the public's experience and preferences regarding healthcare visits, specifically comparing traditional in-person appointments with telemedicine (remote consultations via video or phone). Your honest feedback will help healthcare providers and organizations improve future care delivery.

I guarantee that your participation will remain anonymous, and I will maintain the confidentiality of all your responses. Every answer will be analyzed using a statistical program (SPSS 23).

Fields, marked with an asterisk (*), are required to fill in!

Q1. Have you ever used telemedicine (remote consultation via video or phone) to receive advice or treatment from a healthcare provider?  *

Q2. Compared to a normal in-person clinic visit, how do you rate the convenience of a telemedicine visit? *

Q3. How would you rate the overall quality of care you received during your telemedicine visit compared to an in-person visit? *

Q4. To what extent do you agree with the statement: "I felt my health concerns were completely addressed during the telemedicine visit." *

Q5. How easy was it to use the technology (e.g., app, video platform, internet connection) for your telemedicine visit? *

Q6. During your most recent telemedicine visit, did you experience any technical issues (e.g., dropped call, frozen video, poor audio)? *

Q7. Which of the following was the main reason you chose telemedicine for your last appointment? (Select one) *

Q8. Which of the following is the most significant limitation you experienced with telemedicine? (Select one) *

Q9. To what extent do you agree with the statement: "I would use telemedicine services again for a similar type of appointment." *

Q10. How satisfied were you with the timeliness of your telemedicine appointment (e.g., starting close to the scheduled time)? *

Q11. For which type of appointment would you be most willing to use telemedicine? (Select one) *

Q12. How concerned are you about the privacy and security of your personal health information during a telemedicine visit? *

Q13. How likely are you to recommend the option of telemedicine to a friend or family member? *

Q14. When considering an in-person visit, how often are you deterred (put off) by the time and cost of travel to the clinic? *

Q15. How long is your typical wait time in the clinic/office before you are seen by your healthcare provider for an in-person visit? *

Q16. To what extent do you agree with the statement: "I prefer in-person visits because I feel more confident in the physical examination." *

Q17. What is your age group? *

Q18. What is your gender? *

Q19. What is your country of nationality? *

Q20. What is the highest level of education you have completed? *

Thank you! That concludes the survey. We greatly appreciate you taking the time to share your valuable insights on healthcare experiences. Your responses will directly contribute to improving how telemedicine is delivered.

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