The use of e-mail communication in business relationships

Fields, marked with an asterisk (*), are required to fill in!

1. The type of your workplace is: *

2. What type of indirect communication you prefer to use in establishing international partnership? *

If you haven't experience to answer this question (for example, you don't establish international partnership at your job), then base your answer on what would you do in such situation. The same approach is applicable to all the next questions.

3. What are situations or reasons you usually use e-correspondence for in business communication? *

1. Check "use" or "don't use"
2. Order variants checked as "use" gradually, by writing the sequence number in the text box. For example, "1" - using very often, "2" - using less frequently etc. Please note, that numbers should be unique, so don't repeat them.
Use Don't use
Getting the information
Maintaining business relations
Partnership proposals (advertisements, establishing partnership etc.)
Sending documents/attachments
Other:

4. In what kind of situations e-mail communication isn't appropriate or desirable way of interaction for you? *

You can choose more than one answer

5. What are the most common problems, that you face in e-correspondence? *

1. Check "face" or "don't face"
2. Order variants checked as "face" gradually, by writing the sequence number in the text box. For example, "1" - facing very often, "2" - facing less frequently etc. Please note, that numbers should be unique, so don't repeat them.
Face Don't face
Unanswered/ignored letters
Language barrier (the message is misunderstood/there're difficulties to reply)
Cultural differences
Bad manners (style, grammar mistakes etc.)
Technical (computer related) problems
Other: (write in the text field )

6. What style of communication do you prefer to use in e-correspondence? *

7. Main 3 advantages of e-mail communication are: *

Write at least one advantage, if it's difficult to think of all 3.
Answer
1
2
3

8. Main 3 disadvantages of e-mail communication are: *

Write at least one advantage, if it's difficult to think of all 3.
Answer
1
2
3

9. How much time does it take for you to compose an electronic letter of business proposal? *

10. Sending e-mails of the same content to recipients from different countries you usually: *

11. What is the average amount of emails you receive per day? *

Please note, that the question is related to e-mail communication at your workplace, not personal correspondence

12. What is the average amount of emails you send per day? *

Like in the previous question, it's related to business correspondence only

13. Do you use any grammar or vocabulary proofing tool in writing e-mails? *

14. Does politics or rules of e-mail communication exist at your workplace? *

15. The second part of the e-mail address (behind "@") you're using at your job has: *

16. What do you think about special training courses of e-mail communication for business people? *

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